We ship the day we receive your completed purchase. We use USPS and Federal Express shipping. We always provide tracking numbers. Once an item is placed in the hands of the post office it is then their responsibility.
Because all our products are handcrafted they fall under "Out of policy returns" therefor; ANY return we choose to allow as a customer courtesy will accrue a 20% restock fee and return shipping is paid for by the buyer. No Exceptions. Thank You for trying our product.
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ALL Rights Reserved.
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